What You'll Learn
This beginner-friendly MS-900 course balances certification prep with practical Microsoft 365 administration. Gain confidence managing cloud productivity platforms.
Key Skills You'll Master
Microsoft 365 Core Services
Navigate Teams, SharePoint, Exchange, OneDrive, and understand how these services integrate for productivity.
Cloud Concepts & Deployment Models
Understand SaaS principles, cloud benefits, Microsoft 365 vs. on-premises solutions, and hybrid deployment options.
Security & Compliance Fundamentals
Configure MFA, conditional access, data loss prevention policies, and understand compliance frameworks in Microsoft 365.
Identity & Access Management
Manage Azure AD users and groups, implement authentication methods, and control access to Microsoft 365 resources.
Microsoft 365 Licensing & Pricing
Compare subscription plans, understand licensing requirements, and recommend appropriate solutions for business needs.
Service Management & Support
Monitor service health, manage service requests, understand SLAs, and provide end-user support for Microsoft 365.
Course Modules
Module 1: Microsoft 365 Cloud Concepts
3 Hours- Cloud computing fundamentals and SaaS model
- Microsoft 365 vs on-premises solutions
- Hybrid deployment scenarios
- Cloud benefits and considerations
- Microsoft 365 tenant architecture
- Lab: Navigate Microsoft 365 admin centers
Module 2: Teams & Collaboration
4 Hours- Microsoft Teams interface and features
- Channels, chats, and meetings
- Teams administration and policies
- Guest access and external collaboration
- Teams apps and integrations
- Lab: Configure Teams workspace and conduct meetings
Module 3: Exchange Online & Outlook
3 Hours- Exchange Online architecture
- Mailbox management and delegation
- Email security and anti-spam
- Outlook on the web features
- Calendar sharing and scheduling
- Lab: Manage mailboxes and configure email rules
Module 4: SharePoint & OneDrive
4 Hours- SharePoint Online sites and hubs
- Document libraries and version control
- OneDrive for Business storage
- File sharing and permissions
- Sync client configuration
- Lab: Create SharePoint site and manage documents
Module 5: Security & Compliance
5 Hours- Microsoft 365 security fundamentals
- Multi-Factor Authentication (MFA)
- Conditional access policies
- Data Loss Prevention (DLP)
- Compliance center and retention policies
- Threat protection basics
- Lab: Implement MFA and DLP policies
Module 6: Azure AD & Identity
4 Hours- Azure Active Directory fundamentals
- User and group management
- Self-service password reset
- Device management with Azure AD
- Identity synchronization basics
- Lab: Create users and configure Azure AD settings
Module 7: Licensing & Pricing
2 Hours- Microsoft 365 subscription plans
- Business vs Enterprise licensing
- License assignment and management
- Add-on services and costs
- Choosing the right plan for organizations
- Lab: Review licensing options and assign licenses
Module 8: Admin Center Management
3 Hours- Microsoft 365 Admin Center navigation
- Service health and message center
- Support ticket creation
- Reports and usage analytics
- Service request management
- Lab: Monitor service health and create support tickets
Hands-On Labs & Projects
Lab 1: Microsoft 365 Tenant Setup
Configure Microsoft 365 tenant, customize branding, set up domains, and navigate admin centers.
Lab 2: Teams Configuration
Create teams, configure channels, schedule meetings, and implement guest access policies.
Lab 3: Exchange Online Admin
Manage mailboxes, configure email flow, set up shared mailboxes, and implement retention policies.
Lab 4: SharePoint Site Creation
Build SharePoint communication site, create document libraries, configure permissions, and enable versioning.
Lab 5: Security Policies
Enable MFA, configure conditional access, create DLP policies, and implement retention labels.
Lab 6: User Management
Create Azure AD users and groups, assign licenses, configure password policies, and delegate admin roles.
Lab 7: Reports & Analytics
Generate usage reports, monitor service health, analyze adoption metrics, and track license utilization.
Project: Full M365 Deployment
Configure complete Microsoft 365 environment with users, Teams, SharePoint, security, and compliance.
Tools & Platforms Required
Note: Free Microsoft 365 trial tenant provided for hands-on practice.
Who Should Enroll
Career Outcomes
MS-900 certification opens pathways to Microsoft 365 roles including:
Microsoft 365 Support Specialist
$48K - $68K avg. salary
M365 Administrator
$60K - $85K avg. salary
Collaboration Specialist
$55K - $75K avg. salary
Cloud Productivity Consultant
$65K - $90K avg. salary