Beginner

Outlook Email & Calendar Mastery

Master Microsoft Outlook through 70% hands-on practice managing emails, calendars, contacts, and tasks. Learn inbox organization with folders, rules, categories, and quick steps for efficient email management. Schedule meetings, share calendars, manage appointments, and coordinate team schedules. Organize contacts, create distribution lists, and integrate with Microsoft 365 apps. Perfect for office professionals, administrative staff, and business users seeking essential Outlook skills for workplace productivity and time management.

6 Hours
18 Lessons
4.7 Rating
3,900+ Enrolled

What You'll Learn

This practical Outlook course emphasizes workplace productivity. Manage communication and time effectively from day one.

Key Skills You'll Master

Email Management & Organization

Create folders, set up rules, use categories, quick steps, and achieve inbox zero with efficient email workflows.

Calendar & Meeting Scheduling

Schedule meetings, send invitations, manage recurring appointments, and share calendars with colleagues.

Contact Management

Organize contacts, create groups, import/export contact lists, and integrate with email and calendar features.

Task & To-Do Lists

Create tasks, set reminders, track progress, prioritize work, and integrate tasks with emails and calendar.

Search & Advanced Features

Use advanced search filters, flags, follow-ups, quick parts, signatures, and out-of-office automation.

Course Modules

Module 1: Outlook Fundamentals

2 Hours
  • Outlook interface and navigation
  • Email account setup
  • Reading pane and folder structure
  • Basic email composition
  • Sending and receiving messages
  • Lab: Setup and send first emails

Module 2: Email Organization

4 Hours
  • Creating folder hierarchies
  • Rules and automatic organization
  • Categories and color coding
  • Flags and follow-up reminders
  • Focused Inbox configuration
  • Lab: Implement inbox zero system

Module 3: Calendar Mastery

3 Hours
  • Creating appointments and events
  • Recurring meetings setup
  • Meeting invitations and responses
  • Calendar sharing and permissions
  • Multiple calendars and overlays
  • Lab: Schedule complex meeting series

Module 4: Contacts & Distribution

2 Hours
  • Adding and organizing contacts
  • Contact groups creation
  • Import/export contact lists
  • Business card customization
  • Contact linking with emails
  • Lab: Build comprehensive contact database

Module 5: Tasks & To-Do

3 Hours
  • Creating and assigning tasks
  • Task lists and categories
  • Setting reminders and due dates
  • Microsoft To Do integration
  • Task tracking and completion
  • Lab: Setup task management workflow

Module 6: QuickSteps & Automation

3 Hours
  • Creating custom QuickSteps
  • Email templates and signatures
  • Quick Parts library
  • Out-of-office automation
  • Voting buttons and polls
  • Lab: Build efficiency automation toolkit

Module 7: Search & Organization

2 Hours
  • Advanced search operators
  • Search folders and filters
  • Conversation view settings
  • Archive and cleanup tools
  • Mailbox size management
  • Lab: Master search and retrieval

Module 8: Productivity Workflows

3 Hours
  • Email best practices
  • Time blocking with calendar
  • Integrated task-email-calendar workflow
  • Mobile Outlook sync
  • Keyboard shortcuts mastery
  • Lab: Implement full productivity system

Hands-On Labs & Projects

Lab 1: Inbox Zero System

Create folder structure, set up rules, configure Focused Inbox, implement flags, and achieve inbox zero.

Lab 2: Meeting Scheduling

Schedule recurring meetings, send invitations, manage responses, share calendar, and handle conflicts.

Lab 3: Contact Management

Import contacts, create groups, customize business cards, link with emails, and organize database.

Lab 4: Task Management Setup

Create task lists, set priorities, configure reminders, integrate To Do app, and track completion.

Lab 5: QuickSteps Creation

Build custom QuickSteps for common actions, create templates, set up signatures, automate workflows.

Lab 6: Advanced Search

Master search operators, create search folders, use filters, and quickly retrieve information.

Lab 7: Time Blocking

Implement time blocking calendar system, schedule focus time, manage availability, optimize schedule.

Project: Full Productivity Workflow

Combine email, calendar, tasks, and contacts into integrated productivity system with automation.

Tools & Platforms Required

Microsoft Outlook (Microsoft 365)
QuickSteps
Microsoft To Do
Calendar Sharing
Rules Wizard
Exchange Online
Outlook Mobile App
Windows or macOS computer
Outlook on the Web
Quick reference guides

Note: Microsoft 365 subscription recommended. Outlook 2016 or newer acceptable.

Mobile Outlook & Integration

Sync Outlook across devices, use mobile app features, and integrate with Teams and Microsoft 365 services.

Who Should Enroll

Office professionals managing daily email communications
Administrative assistants coordinating schedules and meetings
Business users wanting to improve email productivity
Anyone seeking better time management and organization skills

Career Outcomes

Outlook proficiency is essential for office productivity in roles including:

Administrative Assistant

$35K - $50K avg. salary

Office Manager

$42K - $60K avg. salary

Executive Assistant

$45K - $65K avg. salary

Project Coordinator

$48K - $68K avg. salary

Ready to Master Outlook Productivity?

Join professionals achieving inbox zero and mastering email management