Request IT support, track your tickets, and manage services right from your phone or computer. Works on all devices!
Launch the app in your browser and follow the installation guide below to add it to your home screen.
Launch App NowFollow the simple steps below based on your device type
Add the app to your home screen for quick access - works just like a native app!
Make sure you're using Safari (not Chrome or other browsers). This feature only works in Safari on iOS.
Visit andonganyung.github.io/FedTeck-app or tap the "Launch App" button above.
Tap the Share icon (square with arrow pointing up) at the bottom of Safari.
Scroll down and tap "Add to Home Screen". You may need to scroll right to find it.
Keep the name as "DigiTech" or customize it, then tap "Add" in the top right corner.
Tip: The app icon will appear on your home screen. Tap it anytime to access your client portal!
Add the app to your home screen for a native app experience!
Use Google Chrome for the best experience. Other browsers may also work.
Visit andonganyung.github.io/FedTeck-app or tap the "Launch App" button above.
Tap the three dots in the top-right corner of Chrome to open the menu.
Tap "Add to Home screen" or "Install app" from the menu.
Tap "Add" or "Install" to confirm. The app will be added to your home screen.
Tip: Some Android phones may show an "Install" banner at the bottom - just tap it for quick installation!
Install the app on your Windows computer for quick access from your desktop or taskbar!
Use Google Chrome or Microsoft Edge for installation support.
Visit andonganyung.github.io/FedTeck-app or click the "Launch App" button above.
In Chrome: Look for the install icon (computer with down arrow) in the address bar, or click the three dots menu.
In Edge: Look for the "App available" icon in the address bar.
Click "Install" when prompted. The app will be installed on your computer.
The app will open in its own window. You can find it in your Start Menu or pin it to your taskbar.
Tip: Right-click the app in your taskbar and select "Pin to taskbar" for quick access!
Install the app on your Mac for quick access from your dock or Launchpad!
Use Google Chrome or Microsoft Edge. Safari doesn't support PWA installation on Mac.
Visit andonganyung.github.io/FedTeck-app or click the "Launch App" button above.
In Chrome: Click the three dots menu → "Save and Share" → "Install Page as App" or look for install icon in address bar.
In Edge: Click the three dots menu → "Apps" → "Install this site as an app".
Confirm by clicking "Install". The app will be added to your Applications folder.
Find the app in Launchpad or your Applications folder. Drag it to your Dock for quick access.
Tip: After opening the app, right-click its icon in the Dock and select "Options" → "Keep in Dock"!
Everything you need to manage your IT services on the go
Submit IT support tickets anytime, anywhere. Describe your issue and we'll respond promptly.
Monitor the status of your requests in real-time. Get updates as your issues are resolved.
Communicate directly with assigned technicians. Share details and get instant updates.
Receive alerts when your ticket status changes or when a technician responds.
View your complete service history, past tickets, and resolved issues.
Access your tickets and information even without internet connection.
We're working on native apps for the App Store and Google Play. In the meantime, install the web app using the guide above - it works just as well!